JoAnna Hicks Operations

Field Notes No. 4 There was a time when I measured a productive day by how exhausted I felt at the end of it. If I answered every email, attended every meeting, crossed dozens of things off my list, and barely had time to eat lunch, I considered it a successful day. Now I’m not… Continue reading

Field Notes No. 3 There’s a temptation every business owner knows well. When something feels disorganized, we assume there’s another app waiting to solve it. A better CRM. A different project manager. A smarter AI assistant. A more expensive subscription. Sometimes those tools are exactly what’s needed. Most of the time, though, the real problem… Continue reading