systems
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Field Note 6: The Work Behind the Work
Yesterday got away from me. I had plans for the afternoon. There were things I wanted to work on for my own business, a list waiting for me, and—as usual—more ideas than hours. Instead, client work happened. An email needed an answer. A transaction needed a follow-up. A database needed attention. One thing turned into… Continue reading
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Field Note 4: The Difference Between Being Busy and Being Effective
There was a time when I measured a productive day by how exhausted I felt at the end of it. If I answered every email, attended every meeting, crossed dozens of things off my list, and barely had time to eat lunch, I considered it a successful day. Now I’m not so sure. Being busy… Continue reading
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Field Note 1: Why I Built a Library
Every business has a story. This is the story behind why JoAnna Hicks Operations was built as a library instead of a traditional business website—and why thoughtful systems matter. Continue reading
joannahicksoperations 